Performance Management Paper Essay Example | Topics and Well Written Essays - 1000 words

Performance Management Paper - Essay Example The self-assessment process allows the organization to discern clearly its strengths and areas in which improvements can be made and culminates in planned improvement actions that are monitored for progress" (Bohigas and Heaton, 2000). EFQM Excellence Model aims to select and award a confirmation of high quality health care provision to institutions or services which achieved excellence. To apply for the EFQM, a health care service provides data of activities derived from its self-assessment according to EFQM's nine award assessment criteria. These nine award assessment criteria are as follows: "leadership, people, policy and strategy, partnership and resources, processes, people results, customer results, society results, and key performance results" (http://www.proveandimprove.org/new/tools/index.php). The use of the Model could be facilitated in small groups and even possible for one individual. Good rapport among the stakeholders will ease the process as each will be involved in some ways with the Model. To be effective, management and organization heads needs to be actively involved. As the staff becomes familiar with the system of the model, self-assessment against the Model can be completed very quickly - within days for a very basic assessment. It can also be used as a "diagnostic tool" because areas for action are given emphasis. With tWith the models varying approaches: "questionnaire, matrix chart, workshop, pro-forma, and quality award simulation", an organization can set up their own assessment to fit specific structure of the organization. For emphasis, the following statements from http://www.proveandimprove.org/new/tools/index.php will be cited. "A lot of the success of the model is in changing the way people think, looking for links between

The Chilli restaurant in Florida Essay Example | Topics and Well Written Essays - 750 words

The Chilli restaurant in Florida - Essay Example In the process of coming up with areas for improvement, there is a higher chance wherein this particular hotel can create competitive advantage as compared to its close The restaurant is among the top performing restaurants in Florida following the wide range of services offered to the customers upon their own requests and wishes. The hotel is flexible enough to adjust to any request the customer requires without fear or favor. There are the addresses for the restaurant and the operational times of the restaurant: Address: 7021 International Dr., Orlando, FL 32819 Phone Number: 407-352-7618 Location: United States - Florida (FL) -Central Florida Open Hours: Sunday 11:00 am - 11:00 pm Monday 11:00 am - 11:00 pm Tuesday 11:00 am - 11:00 pm Wednesday 11:00 am - 11:00 pm Thursday 11:00 am - 11:00 pm Friday 11:00 am - 12:00 am Saturday 11:00 am - 12:00 am Average Prices: USD 0 - 20 Bookings at the restaurant do not need to incorporate the above amusements or excitement, it are adaptable with what the customer might want to hang around, for instance the event that the client might want to contract the accommodation without food, and bring his or her own sustenance rather, this can be organized also.